No disruption
Everything your team relies on is still here.
AskHandle classic still includes Command Center, knowledge, channels, routing, analytics, integrations, APIs, and live support controls.
AskHandle classic
The original AskHandle experience, still available.
AskHandle classic remains available for existing customers and for teams that still want its standalone, all-in-one experience.
Command Center
Knowledge and data sources
Channels and routing
Analytics and reporting
Integrations and APIs
Live support controls
Product demo
See it in action
Watch how the classic experience works across setup, deployment, live conversations, and operational control.
Getting started
Run it your way
Configure behavior, add your knowledge, and deploy across the channels your team uses.
01
Configure AskHandle classic
RequiredDefine how your AI should respond, what tone it should use, and how it should handle customer questions.
Example Command
"Act as a friendly customer support agent. Answer clearly, follow company policies, and escalate when needed."02
Add your data
RequiredUpload documents and website content so your AI can answer with your information and context.
Supported Formats
TextMarkdownPDFDOCXCSVJSONWebsite URLs
03
Deploy and monitor
Final StepLaunch, review conversations, and refine performance as your team learns from real usage.
Deployment Options
Website Chat BoxAPI IntegrationWhatsAppInstagram MessengerVoice
AI conversations
Intuitive AI conversations that drive results
Deliver instant answers, guide customers to the right information, and automate work across common requests.
Instant responses
Fast, reliable answers that keep customer conversations moving.
Smart automation
Handle common requests automatically while keeping your team focused on higher-value work.
Customer focus
Guide customers to the right information with answers shaped by your data and rules.
Diverse use cases
Build a dedicated AI Agent for your customers
Create an AI experience tailored to your customers that handles real-time interactions across your business.
Multilingual and accessible across multiple channels
Adapt to different customer needs and contexts while keeping answers consistent across your touchpoints.
Customer support
Deliver accurate answers around the clock and reduce response times across support channels.
Marketing engagement
Turn conversations into engagement with guided answers, lead capture, and follow-up flows.
Sales enablement
Qualify interest, answer product questions, and help move prospects toward the next step.
Developer access
Extend it with APIs
Build custom workflows, integrations, and applications using the AskHandle API for existing implementations and extensions.
AskHandle API Reference
Developer documentation for existing implementations
Review endpoints, request formats, and integration capabilities for messages, leads, rooms, webhooks, and other connected workflows.
MessagesRoomsLeadsWebhooks
Keep using AskHandle classic — or take it further
Continue with the product you know, or connect it into something bigger.
Use AskHandle classic as you do today, or start building more advanced AI workflows with AskHandle AI Agent by connecting it as a prebuilt component.